In 2018 we celebrate 40 years of KRONEN and on occasion of the anniversary we have decided to focus on the people behind KRONEN. After all they are the actual makers of our company‘s success story!
We introduce: Mandy Knobel, Export Sales Assistant South America and Baltic States
KRONEN increased the export of its machinery and solutions in the last copule of years. In 2017 about 80 percent of the revenues came from the export business.
Thus, Germany remains the biggest market, but important are all other future markets around the world, too.
Since 25 years KRONEN is doing business in South America for example, and since 20 years in Russia and the Baltic area, too. And since 2011 Mandy Knobel is the responsible Export Sales Assistant at KRONEN for these regions:
Who is Mandy Knobel?
Just as KRONEN Mandy Knobel has been active internationally for a long time. Actuallly, the job at KRONEN is her first employment in Germany at all. Before, she worked in France, Tunesia and Luxembourg, among others in the sales back office. Mandy Knobel studied "Transnational communication and cooperation", namely tri-national: in Saarbrucken, Metz and Luxembourg. Her focus: languages. Thus, Mandy Knobel can communicate in English, French, Spanish and Russian with customers and partners. It is obvious: intercultural exchange is a central theme in her career. And with her job as Export Sales Assistant at KRONEN she remains true to herself at this point.
What is Mandy Knobel's job?
Mandy Knobel is in continuous exchange with the customers, in their national language of course. She creates offers, takes care of shipping and customs clearance for the machines as well as of the billing. She works closely together with the Export Area Sales Managers and holds position in the office when they are travelling in their respective sales area. For this kind of work you require versatility: being cosmopolitan, persistent and customer-oriented, all this at the same time, is important. Mandy Knobel completes the order confirmation, coordiates the forwarding company and clears customs, so it is thanks to her that customers receive their shipment - after the machines are finalized in the production - as soon as possible.
This is what Mandy Knobel says about her work with KRONEN:
"I particularly appreciate the contact with people all over the world and the languages in which I cultivate these contacts. The family-friendly work climate is very pleasant and I think the company‘s health management is exemplary.
My work with KRONEN is very communicative and the point is to coordinate all steps in a way that things go smoothly. A special project for me was to re-create our system, therewith our offers can also be released in Russian, not just English - a real win-win for our customers and us.
Custom issues are daily business, though. Together with our representatives in the respective country or the import company it is my task to solve them as quickly as possible, in order that the customer receives its shipment in due time and in order to avoid warehousing costs.“